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Customer Service Advisor

Customer Service Advisor

Leeds

£24,000

Permanent

Apply NowCheck on Indeed

posted

Mar 21, 2025

Are you passionate about helping others and building strong relationships?

We're looking for a friendly and enthusiastic Customer Service Advisor to join or clients’ team in LS13.

As a vital member of a customer service team, you'll play a crucial role in ensuring your customers have a positive and satisfying experience.

What you'll do:

  • Customer service via phone, email and chat
  • Assist customers with product information, orders, and returns
  • Investigate and resolve Customer complaints promptly
  • Contribute to a positive and collaborative team environment
  • Good knowledge of Microsoft Office products

What we're looking for:

  • A positive and customer-focused attitude
  • Willingness to progress and learn new skills
  • Strong communication skills
  • Working well as part of a team whilst using your own initiative
  • Proficient at using a CRM system
  • Enjoys working in a call centre environment

If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you!

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Joe Bloggs

Mechanical Fitter (Since 2021)

A man with a black shirt and brown shirt.

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Joe Bloggs

Mechanical Fitter (Since 2021)

I recommend '' Know How '', a good agency offering a lot of employment opportunities, I have been working for this agency for a longer time (1.5 years) and I always meet with kindness and help if I need it. Recommend

Candidate 3

Candidate

The best agency I have worked for, fantastic service, they care for people and make sure that they have jobs. The work is in a positive environment, the payment is always on time and what is important, they are very helpful. Thank you :)

Candidate 2

Candidate

Not a bad word I can say about this agency, very polite via phone and very polite in person. They explained everything in full to me before offering me a 12-week temp to perm position and even taking me to the site where I will be working to meet the management and to show me around. I would highly recommend this agency as based on my experience with other agencies this is by far the best experience I have had! I am certain that these guys would go out of their way to help anyone gain some work

Candidate 1

Candidate

Having worked with KHR for over 6 years, I have found them to offer and deliver the highest levels of value, customer service and care alike. They have become our trusted partner and now operate on a sole supply basis and are seen as an extension of our own team due to the ability to supply class leading staff whenever required who are both inducted and knowledgeable in all aspects of our operation saving valuable man hours from my team’s perspective and that all colleagues supplied are warehouse/dept ready from the outset.  

Anonymous 3

Operations Director

The close working relationship, and a full understanding of our business needs are demonstrated by KHR in the recruitment function that we engage with them in. KHR fulfilling our business needs through the recruitment of ‘team members’ not just staff.

Regular visits to our site by the KHR recruitment team with new personnel, engaging with our Production Manager and the team leaders alike. The communication from the walk round visits led by our production team instil a thorough understanding of our requirements, ethics, and values.

Anonymous 2

Director

We have worked with Know How Resourcing for many years now and have been very happy with the  

consistently high levels of service we receive. They make the process of using temporary labour with numbers as high as 60 per day over 3 shifts as simple as possible and always have the resources available to get us the staff we need even with the shortest of notice.

Know How Resourcing have a daily site presence which greatly helps with the needs of our business  and allows the management team and candidates to have direct contact each day.  Any rare issues are sorted quickly and with the minimum of fuss.

Anonymous 1

Production Manager