
Customer Service Advisor
Customer Service Advisor
Leeds
£12.71 per hour
Permanent
We are currently recruiting for a Customer Service Advisor to join a busy and growing freight logistics business based in LS27. This is a fantastic opportunity for someone with strong communication skills who enjoys working in a fast-paced customer-focused environment.
Key Responsibilities
- Handling inbound customer enquiries via phone and email
- Providing updates regarding deliveries, shipments and logistics queries
- Liaising with drivers, warehouses and internal departments to ensure smooth operations
- Resolving customer issues professionally and efficiently
- Updating internal systems with accurate information
- Building strong relationships with customers and providing excellent service throughout
About You
- Previous customer service experience within Transport/logistics
- Strong communication and organisational skills
- Comfortable working within a fast-paced environment
- Good IT skills and confident using multiple systems
- Positive and proactive attitude
- Ability to problem solve and work as part of a team



